How do I subscribe?
Navigate to our subscriptions page, choose your preferred plan, register your personal details and activate your payment plan. Your package will be on its way!
How long are the subscriptions?
Coffee machine lease subscriptions are 12months. Coffee beans subscriptions are minimum 6 months.
Is there a deposit or how does it work?
For lease subscriptions, a security deposit of Aed 500 - 750 (Depending on the leased machine) will be charged at checkout. The deposit will refunded at the end of the subscription term
Can I pause my subscription?
While you are able to pause or defer your coffee bean deliveries, monthly payments cannot be paused or deferred.
How do I cancel my subscription?
Coffee machines may be returned within 7 days from the date of delivery. Please visit our "Return Policy Page" for further details.
Who owns the machine during the subscription period?
For lease subscriptions, Room Service Delivery, LLC. owns the machine throughout the lease term. The machine must be returned at the end of the contract.
When and who will install the machine?
Please allow up to 48 hours for delivery and installation. Once the order is places, we will conduct a PDI (Pre-Delivery Inspection) and tuning of the machine.
Upon delivery, you may install your own machine by simply unpacking it and filling the water tank and bean hopper. Then, plug your machine & enjoy a great coffee! ( Instructional videos are available on our YouTube channel:Â @cafesticoffeeco
For business subscriptions, a member of our team will be available to set up the machine on site.
Should you need further assistance, please schedule a Cafesti service call  here
When will you deliver the coffee beans?
Coffee beans are delivered on a monthly basis.
What's in the subscription "Welcome pack"?
Along with your Cafesti machine and beans, you will be receiving complimentary double walled thermo insulated cups, milk accessories* & a complimentary cleaning kit
* Applicable to BARISTA BUSINESS & GRANDE subscriptions